Terms and Conditions
Shipping & Delivery
We currently do not ship outside UAE. Delivery in UAE usually takes 3-5 days from placing your order and confirming it by us. The Delivery charge is 20 dhs in most UAE areas, however price may vary in area’s that are hard to reach or too far.
Privacy & Security
All information provided by our customers are private, we do not share or provide any third party with our customer's personal details in any case, except to the courier company which will be delivering the order.
Returns & Replacements
Items can be exchanged if they were in same condition and not used, within 5 days of receiving the order, however we do not provide refunds only exchange. Exchange is acceptable if:
- Item received not as ordered
- Item was damaged/scratched before delivery
- Buyer unsatisified and wants to exchange with another product but agrees on paying the extra delivery charge and the difference in price.
Due to health, safety and hiegene issues, baby bottles, pacifiers are not exchangeable.
Once order is placed we will confirm within 24 hours, once confirmed it will be shipped.
Payment, Pricing & Promotions
We provide Cash on Delivery service for UAE customers. All prices are fixed, unless their is a website-wide sale.
Please note that product colors may vary slightly from those displayed by your monitor.
Promotions and Discounts
Customer can NOT use more than one discount during promotions, customers with prior discounts will automatically have the same discount registered to their account, to be qualified for other offers and promotions held on the website customer must create a new account.